Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately we can’t offer you a refund. All of our products are perishable items and must be dealt with care. Please see our frequently asked questions to learn how to take care of your flowers.
To be eligible for a refund, you must notify us of your reason for the refund. We will review your reason and notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.
Additional non-returnable items:
* Gift cards
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.