Delivery Policy

Specific Delivery Times

You can request a time frame for your delivery to be made. We will do our best to make sure your delivery is made on time. However due to high order volumes and LA traffic it is not a guarantee your flowers will arrive at that exact time.  

What if I don't have the recipient's phone number?

If the recipient's phone number is not provided and there is a problem with the deliver, we are not responsible and no refund will be made. It is your responsibility to provide all contact information of the recipient. If the recipient does not receive their flowers due to an error and their contact information is not provided, we are not responsible and no refund will be made.

What Happens If No One Is Home? 

If the recipient is not home when the delivery is made, we will contact you, unless special instruction is given to leave the flowers at the address. If we are unable to get in contact with you, we will call the recipient to receive specific instructions. If we are unable to reach either you or the recipient the flowers will be returned back to our head location. The recipient will be contacted before a second delivery is made.